Return&Refunds

Return

Our policies are valid for 30 days. If 30 days have passed, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not return your purchase to the manufacturer.
In some cases, only partial refunds will be given (if applicable).

-Products with visible signs of use
-Any item not in its original condition, damaged or missing parts due to no fault of ours
-Any item returned more than 30 days after delivery


Refunds (if applicable)

Once we have received and inspected your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or denial of your refund.

If you are approved, then your refund will be processed and, within a certain number of days, the credit will be automatically applied to your credit card or original payment method.


Late or Missing Refunds (if applicable)

If you haven't received your refund, first check your bank account again.

Then contact your credit card company, which may take some time before your refund is officially posted.

Next contact your bank. It usually takes some processing time before a refund is posted.

If you have done all of this and you still have not received your refund, please contact us at service@wingurl.com.


Sold items (if applicable)

Only normally priced items can be refunded; unfortunately, sale items cannot be refunded.


Exchanges (if applicable)

We will only replace defective or damaged items. If you need to exchange an identical item, please email service@wingurl.com to speak with our customer service staff to clarify the exchange.


You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it takes for your exchange product to reach you may vary.